Branson's Global Fulfillment System
Branson Commerce Gateway ("BCOM") is the world leader in the automated fulfillment of business to business reservations in Branson, Missouri through its active and growing participation in all major aspects of Branson's Tourism industry.
BCOM serves both the local tourist venue and reseller industry worldwide. It works alongside the venues of Branson enhancing its office productivity while expanding its marketing reach.
* Theaters are served by allowing the BCOM solution to automatically complete reservations on the Theaters CRM software. BCOM saves the theater time, expense and improves customer satisfaction. Currently, BCOM has configured over half of Branson's theaters with automation and quickly developing its software to serve all of Branson, MO.
* Hotels are served with automated reservations thru its CRM programming with the Global Distribution System. BCOM is currently in configuration of an API solution with the GDS systems that enables all reservationists on a worldwide basis to book hotels in Branson. This applies to both branded and non-branded accomodations.
* Attraction are served with automated purchase confirmations for the arriving guests without the need to manually handle reseller requests.
Local and Global Resellers
* Theaters, Hotels and Attractions are currently capable of providing reservation requests from their clients for all of Branson venues which has increased customer service and provided additional revenue streams for the venues.
* Local Resellers are now capable of providing their clients instantaneous confirmations and receipt vouchers for the guests without the time consuming manual requirements of phones, faxes and emails
* Global Resellers and Reservationists are currently enabled to book reservations automatically and instantaneously for their traveling clients without third party intervention which increases customer satisfaction and enhances the resellers commission structure for "selling Branson"
Three years in development, BCOM is quickly gaining dominance in the automated fulfillment of reservations for business-to-business transactions serving the Branson tourism industry.
Notable milestones have been accomplished:
* End to end shopping cart system that can be configured as a private label solution for any reseller, venue or reservationist
* Common network capabilities for back office administration for all resellers that do not a private label solution
* Affiliate solution to track transactions and commission payouts for resellers that have engaged others to sell on their behalf.
* Utility of private and customized wholesale pricing where resellers can negotiate their own venue pricing or use the network pricing
* Customer Information Management ("CIM") utilization with VISA to maintain complete PCI compliance with database management that does not reside nor is controlled by BCOM.
* Automated configuration with over half of Branson's Theaters enabled
* Automated configuration with over 85% of Branson's Attractions.
* Confirmed Reservation Process with all Branson's Accomodations.
Notable Development Items
* Worldwide GDS APP for all hotels in Branson both branded and independent.
* QR and Barcoding of receipts
* Scanning capacity of receipts at venues
* Mobile App
* Automated Electronic fund transfer facilitating faster AR and AP accounting functions
What Branson Commerce is NOT
* A Customer Database for no customer information is retained on the BCOM servers
* A reseller for this competes with the venues that BCOM serves
* A ticketing solution however, BCOM is working with a third party solution to create a strategic partnership